High-performance output

What is print management service?

Managed Print Services (MPS) are services provided by third-party vendors to optimize and manage an organization’s print infrastructure and document output. MPS is closely related to Document Management Services (MDS), and the two terms are sometimes used interchangeably. Typically, “Document Management Services” has a broader scope, encompassing both print and electronic documents. However, given the long evolution of MPS, it now also includes digital information and workflow management.

Lexmark MPS takes a holistic approach to optimizing your enterprise printing infrastructure, enabling you to align device deployments with business objectives and leveraging proactive, predictive services to streamline day-to-day operations—all while ensuring maximum uptime. Once fully deployed, the managed print environment serves as a centralized hub for unified printing and digital information management, simplifying processes and workflows. You’ll also reap significant benefits, including reduced hardware footprints, lower print volumes, cost savings, and enhanced productivity for knowledge workers.

By leveraging Lexmark’s print management services, you can achieve substantial upfront operational cost savings through a single, unified view across your entire organization—spanning multiple continents and countries. This approach delivers a new level of control over support costs and consumables inventory.

Lexmark MPS serves 30% of the world’s print users and boasts a 95% contract renewal rate for print management services. It is widely recognized as a leader in planning, deploying, and supporting large-scale device fleets, enabling organizations to align IT operations with the way their employees work.

Intuitive and easy to use

Mobile Quick Printing

Professional Color

Data Management

End-to-end security

Intelligent Cluster Management

Agile Architecture

Price tag output

Medical Imaging

Bank loan

Shipping and receiving processing

Print Management Services: Transforming Chaos into Order

“On average, 14% of revenue is wasted” on document-related tasks and highly inefficient printing activities—this is the current level of waste experienced by most global enterprises. Eighty percent of business content is unstructured or unmanaged, and nearly half of it exists in paper form. So what would print management services look like for you?

With Managed Print Services (MPS), you gain visibility and control over your entire document environment—going far beyond simply reducing printing and paper consumption. As your business continues to evolve, MPS and Document Management Services are also constantly advancing to help organizations meet today’s and tomorrow’s information challenges. Although overall print volumes have declined, the widespread adoption of tablets and smartphones has introduced additional complexity into the printing landscape. IT organizations need a strategy that enables printing from mobile devices without compromising security. According to research firm IDC: “For business users, mobile printing has actually been shown to increase print volumes rather than reduce them. The primary driver of mobile printing is the fact that most business users now work in non-traditional environments—for example, many no longer have a fixed workstation but instead move between corporate campus branches and office locations, or work remotely or on the go.”

Print management remains critically important, especially as you grapple with vast volumes of information and data that originate from numerous sources and continue to grow. This is why intelligent print management services can optimize and streamline processes and workflows while effectively managing your print fleet.

Print Management Services: Transform Your Printing Infrastructure into a Platform That Delivers Precise Insights

We deploy print management solutions using a proven three-step methodology:

The first step is to optimize output infrastructure. A sector-specific assessment will enable your company to swiftly move from discovery to deployment by identifying the optimal locations for strategically placed smart multifunction digital copiers (MFDs) that align with both workforce needs and business objectives. Intuitive, icon-driven workflows can be initiated directly from the MFD’s touchscreen, seamlessly bridging the gap between essential hard-copy requirements and core business processes.

The next step is proactive management, which provides visibility, continuity, and control over the entire fleet of devices anywhere in the world. Leveraging usage data and analytics, it automatically identifies consumable needs and initiates the corresponding workflows. Our system ensures that devices are up and running whenever and wherever customers require them.

Finally, streamline business processes by leveraging a combination of analytics, best practices, and output, content, and process management technologies to build automated workflow solutions that simplify labor-intensive, paper-dependent workflows, thereby improving information access, boosting productivity, and reducing printing.

Lexmark Solution Highlights